FREQUENTLY ASKED QUESTIONS

Don't see your answer here? Contact Us and we will get back to you within 24 hours.

 

Can I return or exchange my order if it doesn't fit or I don't like it?

Absolutely! We offer Free Returns within 10 days of delivery to you! You can see our full Return Policy HERE.

 

Why didn't I get a shipment or order confirmation?

This is usually because you entered the wrong email address on accident.. Contact Us and we can lookup your order and let you know the status.

 

How do I use my coupon code?

Coupon codes are entered on the very last section of Checkout right above the Payment section.

 

How do I use my gift card?

Gift Cards are entered on the very last section of Checkout right above the Payment section.

 

How do I track my package?

If you created an account with us you can login HERE and view the status of your order anytime. Whether you created an account or not you should receive an email with your tracking number when it ships. If you didn't receive one, Contact Us and we will let you know the status of your order.

 

How long will it take to receive my order?

Shipping times are calculated on the Checkout page for your delivery address. Please note, shipping times are calculated in Business Days and do NOT include Weekends or Postal Holidays. Orders going to Alaska, Hawaii, Military Post Offices or United States Territories may take longer due to unforeseen circumstances or delays.

International Orders vary greatly by destination, before selecting your shipping speed and cost be sure to Google how long it will take for your items to arrive from U.S. Zip Code 84054. You can also send us an email or get on our LiveChat and we can get you and estimated arrival window.

 

Can I use more than one discount code?

Unfortunately our website only allows one discount code to be used at a time, so pick the best one!

 

How do I edit the items in my cart?

Click the Shopping Cart Button in the top Right corner of the page.

 

What countries do you ship to?

We ship worldwide! Shipping prices are discounted and they are calculated on the Checkout Page after entering your destination address. If you have questions about international shipping please Contact Us!

 

How often do you have sales or promotions?

The short answer, whenever we feel like it! We don't have a set sale calendar, but if you want to be the first to know about sales and giveaways be sure to sign up for our VIP Club HERE.