United States: We offer FREE Standard Shipping on orders over $99, and $9.99 Priority Shipping! Orders under $99 are subject to a $6.99 shipping charge.
All orders ship from Salt Lake City, Utah! *Shipping Timeframes are calculated at checkout.
International: We ship anywhere in the world, shipping cost will be calculated at Checkout.
We offer FREE RETURNS for store credit within 10 days of delivery to you! Some coupon codes, Sale items with the price ending in .00 and items from our Accessories section are not eligible for Free Returns, but you can still self return them for store credit. Some exclusions apply, see our full return policy HERE
I ordered a pair of sneakers and just got home to a package waiting. I opened the box to find them dirty and not made well. I enjoy Lucy Avenue😊, I’m so disappointed with my purchase, I cannot justify what I paid for and the sneakers I received. I contacted customer service and Jennifer was great , and made it right!