Our return address is:Lucy Avenue120 N. Redwood RoadSuite D North Salt Lake, UT 84054
Sometimes things just aren't meant to be, no worries! You may Return your order within 30 days of delivery to you. We do not accept returns on Final Sale items with the price ending in .00. Items must be returned with their original shoe box or tags, and cannot be worn. We do not provide return shipping postage. Please put your items in a protective box or bag and return them to the address above, include a note in your return with the following information:
- Order Number
- Items Being Returned
- Reason for Return
DO NOT attach a shipping label directly to the shoe box or your package will be refused and unable to be returned. The refund amount will be credited back to the original form of payment used for your purchase within 7 days of receipt by us, you will also get an email confirmation.
To EXCHANGE, its best to go on and purchase the items you want before someone else does, then send your unwanted items back for a full refund by following the instructions above.
Live in Utah? We allow in-person returns at our warehouse Monday - Friday between 10am and 3pm.
Any questions feel free to Contact Us!
We offer FREE Standard Shipping and $3.99 Priority Shipping!
We are also now shipping to Canada for $15USD!
Orders typically leave our warehouse in North Salt Lake, Utah within 1-2 business days. Packages typically arrive in three (3) to ten (10) business days from time of purchase. We use USPS and UPS at this time, we reserve the right to use any carrier of our choice.
$3.99 Priority Shipping: Orders with paid Priority Shipping still take 1-2 business days to leave our warehouse but will arrive within 1-3 days from time of pickup by USPS from us. **Expedited shipping charges are non-refundable.
$15 Canada Shipping: Orders going to Canada take 1-2 business days to leave our warehouse, then arrive 2-10 days afterward via UPS World Standard. You are responsible for all customs charges, for more information about those charges see HERE.